Practice-Web Creates the Next Generation of Automated Reminder Systems
PromptCalls Automated Reminder System is fully integrated with Practice-Web and can do more that just appointment reminders. PromptCalls can contact patients with past due recalls and outstanding treatment plans via voice call, email and text message.
Sacramento, Calif. — Practice-Web now offers a fully integrated reminder solution for the dental industry. PromptCalls Automated Reminders gives the dental office full control of what reminders patients will receive and when including appointment, recall and treatment plan reminders. PromptCalls will make phone calls, send emails and text messages automatically according to the patients contact preferences and the practices schedule. When the patient confirms the appointment, the system will automatically update the appointment status in the Practice-Web software.
Maintaining a personal touch is an integral part of a successful practice-patient relationship. PromptCalls allows the office staff to record the announcement once in their own familiar voice. PromptCalls can also transmit the message in English and Spanish. This affords the staff the ability to communicate with patients more efficiently, while still providing patients with a voice reminder from the office they know.
On average, a dental office has nearly one year of unscheduled treatments among patients who visited in the past few years. PromptCalls integrated with Practice-Web analyzes patients' treatment needs and can contact patients automatically to schedule appointments.
The number of planned but incomplete treatments among active patients, if left unmanaged, could grow to an enormous number. PromptCalls will contact these patients automatically. Staff members will have time to provide a more appealing engagement during the customer check-in process resulting in increased treatment acceptance.