The American Association of Dental Office Managers will launch a new online training program for dental administrators in January with the debut of the AADOM Business College (ABC).
The school will offer a Foundational Track and an Advanced Track, with both tracks being taught via webinars and phone conferences, according to a press release. The AADOM Virtual Study Club will be rolled into the new educational offering as a part of the ABC Advanced Track.
The Foundational Track is aimed at providing new dental administration staff with basics such as dental terminology, insurance basics, phone skills and report generation. The Advanced Track will focus on topics such as conflict resolution, practice trends training techniques.
Participants in either track can earn six AADOM credits toward Fellowship, according to the release.
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Red Bank, N.J. The American Association of Dental Office Managers (AADOM) is pleased to announce the launch of the AADOM Business College (ABC) to begin January 2013. The college will feature a Foundational Track and an Advanced Track. Both tracks will be provided via online webinars and phone conferences. The popular Virtual Study Club (VSC) will return under the umbrella of the ABC Advanced Track.
The online Foundational series will feature sessions geared toward the new administrative team member. The modules will focus on important foundational skills such as Dental Terminology, Beginning Insurance, Phone Skills, Marketing Basics, Record-Keeping and Report Generation. In addition to the recorded modules learners will be able to attend monthly calls with a rotating focus on each of the topics.
ABC host Teresa Duncan, MS, FADIA, FAADOM is thrilled that AADOM is offering these courses. “We hear from managers that this is needed for their entry level hires. An office manager’s most precious commodity is time and training new employees demands a lot of time. The ABC provides a baseline of knowledge for managers to build upon.”
Now entering its fourth season is the Virtual Study Club – a popular series of six well-known industry speakers who share advanced level knowledge with attendees. The VSC is perfect for the experienced manager who needs more in-depth classes than are typically found via traditional webinars. Topics include Conflict Resolution, Practice Trends, Team Training Techniques, and Revenue Management. VSC member Wendy Lombardo shared with us that “a wealth of information is necessary to maintain a healthy, knowledgeable and prosperous office. I attend many courses throughout the year and found that the most important, valuable and accurate information I learned was from the AADOM’s VSC.”
The ABC and Virtual Study Club will each earn six AADOM credits toward Fellowship. All sessions are recorded and available for download so that learners can still participate even after the classes have begun. For more information please visit www.dentalmanagers.com.
Source: American Association of Dental Office Managers